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Shipping Policy

Shipping Policy

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Effective Date: November 6, 2026

Company Name: ZELTARIX TECHNOLOGIES PRIVATE LIMITED

Website: www.zeltarix.com

At ZELTARIX TECHNOLOGIES PRIVATE LIMITED, we aim to deliver your clothing items swiftly and safely. This Shipping Policy explains our processing times, shipping rates, and delivery estimates for orders placed on our website.

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1. Order Processing Time

  • Standard Processing: All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • Order Tracking: Once your order has shipped, you will receive a notification email containing your tracking number and logistics link.

  • Delays: During high-demand sales, new collection launches, or peak holiday seasons, processing times may be slightly extended.

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2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping MethodEstimated Delivery TimeShipping Cost

Standard Domestic Shipping3 – 7 business daysStandard Rate (Free on orders over [Amount])

Express Shipping1 – 3 business daysCalculated at checkout

International Shipping7 – 15 business daysCalculated at checkout based on destination

Please note: Delivery times are estimates provided by our courier partners and are not guaranteed.

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3. Shipping Destinations

  • We deliver across India and select international destinations.

  • If your delivery location is restricted or cannot be served by our courier partners, our customer support team will notify you promptly to arrange an alternative or issue a full refund.

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4. Order Tracking & Status Updates

Once your order ships, you can track its progress using the tracking link provided in your shipping confirmation email or by visiting the Order History section in your store account.

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5. Customs, Duties, and Taxes (International Orders)

ZELTARIX TECHNOLOGIES PRIVATE LIMITED is not responsible for any customs clearance fees, import duties, or local taxes applied to your order upon arrival in your destination country. All fees imposed during or after shipping are the responsibility of the customer.

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6. Damaged, Lost, or Delayed Packages

  • Damaged Items: If your package arrives damaged, please take clear photos of the damaged packaging and items, and contact us within 48 hours of receipt.

  • Undelivered Packages: If your package is marked as delivered but you have not received it, please check with family members or neighbors first, then contact our support team.

  • Incorrect Delivery Address: Please ensure your shipping details are accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

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7. Contact Us

If you have any questions or require assistance regarding your shipment, please reach out to us:

ZELTARIX TECHNOLOGIES PRIVATE LIMITED

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